Every estimate call answered. Even mid-repair.

ShopCallback connects to the phone line you already have and picks up in a natural, human-like voice — books the appointment, answers the usual questions, or takes a message and texts you the details.

Don't take our word for it. Call it. Right now.

(289) 278-9031

Real number. It picks up on the first ring. Ask it whatever a customer would ask.

On a computer? Grab your cell. It's more fun that way.
Get it for your shop
Picks up 24/7 Set up in minutes Custom trained on your shop Works in 30+ languages

Sound familiar?

You didn't open a shop to sit by the phone.

An auto body technician sanding a primed car door in a collision repair shop while a phone rings unanswered on the tool cart

Hands full of bondo, phone ringing in the bay

By the time you clean up and get to it, they've hung up and called the shop down the road.

Nobody leaves a voicemail anymore

They just call the next body shop on Google. That ring you missed was probably a collision job.

Insurance adjusters call constantly — so do panicked drivers

Between estimate questions and “how long will my car take,” the phone doesn't stop.

A front-desk person costs $3,000 a month

And they still take lunch, call in sick, and go home at 5.

Seriously, just call it.

This is the same ShopCallback technology your customers would get — this live line is trained on a sample auto repair shop, so ask about prices, hours, or booking an oil change to hear it in action. Your body shop would get its own, trained on your services.

(289) 278-9031
Real number · it picks up

Up and running before your coffee's cold

Setup takes minutes, not weeks. No new phones, no apps to learn, no IT guy.

  1. Keep your number

    It connects to the phone line you already have. Calls you don't answer roll over to ShopCallback instead of voicemail.

  2. It answers like your best front-desk person

    We train it on your hours, services, and prices. It talks in a voice so natural most callers never think twice.

  3. You get the details right away

    Every call turns into a text or email: who called, what they wanted, what got booked — even synced to your shop software.

See it in action: an estimate call at an auto body shop

A sample call and the text the owner gets, while the technician stays at the car. This is an example conversation.

Example callMissed call, answered
  1. CallerI got rear-ended yesterday and need an estimate. Do you work with insurance companies?
  2. ShopCallbackI'm sorry to hear that. I can book an estimate drop-off for you. I'll also pass your insurance question to the shop so they can confirm. When are you free?
  3. CallerTomorrow morning.
  4. ShopCallbackWe have 8:30 or 10:00 tomorrow. Which do you prefer?
  5. Caller8:30. It's Dan Weber, a 2020 Toyota Camry.
  6. ShopCallbackThanks, Dan. You're booked for 8:30 tomorrow for an estimate. The shop will follow up on the insurance question.

What the owner receives

ShopCallbacknow

New estimate booked

Dan Weber · 2020 Toyota Camry

Rear-end collision, estimate needed

Tomorrow 8:30 AM

Question for shop: do you work with insurance? Callback: (555) 010-0177

What it can do

Everything a good front-desk person does, without the sick days.

Answers every call

First ring, every time. Even at 2 a.m. on a Sunday.

Books appointments

“Can you fit me in Tuesday?” gets a yes and a time slot, not a voicemail.

Custom trained on your shop

Set up with your hours, services, and ballpark prices.

Takes real messages

Name, number, vehicle, and what happened — texted the moment they hang up.

Handles the regulars' questions

“Do you work with my insurance?” “How long will my car take?” Handled.

Steps aside when you pick up

It only takes the calls you'd have missed anyway.

Sends reminder texts

Customers get a text before their appointment, so they show up.

Makes reminder calls

Calls the day before to confirm. You pick text, call, or both.

Speaks 30+ languages

Starts in Spanish or Punjabi? It keeps up and books them in just the same.

Missed call calculator

What are missed calls costing you?

7
$400
35%

Lost every month

$4,246

≈ $50,946 a year

ShopCallback costs less than one of those jobs.

Forget buying more ads. Just stop losing the calls you already get.

Fair questions

The stuff every shop owner asks us first.

Will customers know it's not a person?

It talks in a natural, human voice, and most people just get their question answered. If someone asks, it says straight up that it's the shop's automated receptionist looking after them until you're free.

What if it can't answer something?

It doesn't guess. It takes the customer's name, number, and question, tells them you'll call back, and texts you the details right away.

Do I need new phones or equipment?

No. It connects to the phone line and number you already have, and setup takes minutes. Calls you don't pick up get forwarded to it, same as voicemail except useful.

Can it book estimates while I'm under a car or in the paint booth?

Yes. It books estimate appointments and drop-offs for the services, hours, and number of slots you set, so a customer with a fresh dent can get on the schedule even when nobody can reach the phone. Every booking is texted to you.

What happens when someone calls about an insurance claim?

It doesn't guess at coverage or claim details. It takes the caller's name, number, and what happened, tells them you'll call back, and texts you the details so you can follow up with the right answers.

What if my customers don't speak English?

It speaks more than 30 languages. A customer can start the call in Spanish, Punjabi, or Mandarin and it follows right along, books them in, and texts you the details in English.

Does it work with the software I already use?

It can. Updates come by text or email, and bookings can sync with the calendar or shop management software you already run.

Can it take a message from a customer waiting on their car?

Yes. It takes the customer's name, number, and question, and texts it to you. That way a customer asking when their car will be ready gets a real answer from you instead of an unanswered ring.

What if I want to quote the repair myself?

Then it just books the estimate or takes the details and leaves the quote to you. You decide what it can offer, and you stay in charge of every price and repair decision.

What does it cost?

Depends on your shop and call volume. Email us. One message, no sales pitch, straight answer.

Never send another customer to voicemail.

Call the demo and hear it for yourself. When you're ready, one email gets it set up for your shop.

Call (289) 278-9031 Get it for your shop

Custom trained on your shop. Set up in minutes. You keep your number.

Also built for: Auto repair shops, HVAC & plumbing, Salons & barbershops, Auto detailing.