Two hands in an engine bay, phone ringing on the bench
By the time you wipe off and get to it, they've hung up and called the shop down the road.
Every call answered. Even when your hands are full.
ShopCallback connects to the phone line you already have and picks up in a natural, human-like voice — books the appointment, answers the usual questions, or takes a message and texts you the details.
Don't take our word for it. Call it. Right now.
(289) 278-9031Real number. It picks up on the first ring. Ask it whatever a customer would ask.
On a computer? Grab your cell. It's more fun that way.
Picks up 24/7
Set up in minutes
Custom trained on your shop
Works in 30+ languages
Sound familiar?
You didn't open a shop to sit by the phone.
Nobody leaves a voicemail anymore
They just call the next number on Google. That ring you missed was probably a job.
Lunch, weekends, after close
Cars break down on their schedule, not yours. The 7 a.m. “my car won't start” call goes somewhere.
A front-desk person costs $3,000 a month
And they still take lunch, call in sick, and go home at 5.
Seriously, just call it.
This is the exact receptionist your customers would get. Ask about prices, hours, booking an oil change. See if it trips up.
(289) 278-9031
Real number · it picks up
Up and running before your coffee's cold
Setup takes minutes, not weeks. No new phones, no apps to learn, no IT guy.
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Keep your number
It connects to the phone line you already have. Calls you don't answer roll over to ShopCallback instead of voicemail.
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It answers like your best front-desk person
We train it on your hours, services, and prices. It talks in a voice so natural most callers never think twice.
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You get the details right away
Every call turns into a text or email: who called, what they wanted, what got booked — even synced to your shop software.
What it can do
Everything a good front-desk person does, without the sick days.
Answers every call
First ring, every time. Even at 2 a.m. on a Sunday.
Books appointments
“Can you fit me in Tuesday?” gets a yes and a time slot, not a voicemail.
Custom trained on your shop
Set up with your hours, services, and ballpark prices.
Takes real messages
Name, number, vehicle, what's wrong — texted the moment they hang up.
Handles the regulars' questions
“Open Saturday?” “Do alignments?” Handled.
Steps aside when you pick up
It only takes the calls you'd have missed anyway.
Sends reminder texts
Customers get a text before their appointment, so they show up.
Makes reminder calls
Calls the day before to confirm. You pick text, call, or both.
Speaks 30+ languages
Starts in Spanish or Punjabi? It keeps up and books them in just the same.
Missed call calculator
What are missed calls costing you?
Lost every month
$4,246
≈ $50,946 a year
ShopCallback costs less than one of those jobs.
Forget buying more ads. Just stop losing the calls you already get.
Fair questions
The stuff every shop owner asks us first.
Will customers know it's not a person?
It talks in a natural, human voice, and most people just get their question answered. If someone asks, it says straight up that it's the shop's automated receptionist looking after them until you're free.
What if it can't answer something?
It doesn't guess. It takes the customer's name, number, and question, tells them you'll call back, and texts you the details right away.
Do I need new phones or equipment?
No. It connects to the phone line and number you already have, and setup takes minutes. Calls you don't pick up get forwarded to it, same as voicemail except useful.
Can I still answer my own phone?
Of course. Answer every call you can. ShopCallback only catches the ones that would've hit voicemail.
What if my customers don't speak English?
It speaks more than 30 languages. A customer can start the call in Spanish, Punjabi, or Mandarin and it follows right along, books them in, and texts you the details in English.
Does it work with the software I already use?
It can. Updates come by text or email, and bookings can sync with the calendar or shop management software you already run.
What if it books something I can't do?
You decide what it can offer: services, hours, how many slots. Every booking is texted to you, and you can always call to adjust.
What does it cost?
Depends on your shop and call volume. Email us. One message, no sales pitch, straight answer.
Never send another customer to voicemail.
Call the demo and hear it for yourself. When you're ready, one email gets it set up for your shop.
Custom trained on your shop. Set up in minutes. You keep your number.