Hands full of wax, phone ringing on the bench
By the time you wipe off and get to it, they've hung up and called the shop down the road.
ShopCallback connects to the phone line you already have and picks up in a natural, human-like voice — books the appointment, answers the usual questions, or takes a message and texts you the details.
Don't take our word for it. Call it. Right now.
(289) 278-9031Real number. It picks up on the first ring. Ask it whatever a customer would ask.
You didn't open a shop to sit by the phone.
By the time you wipe off and get to it, they've hung up and called the shop down the road.
They just call the next number on Google. That ring you missed was probably a booking.
The calls pile up exactly when you're too deep in details to grab the phone.
And they still take lunch, call in sick, and go home at 5.
This is the same ShopCallback technology your customers would get — this live line is trained on a sample auto repair shop, so ask about prices, hours, or booking an oil change to hear it in action. Your detail shop would get its own, trained on your services.
(289) 278-9031Setup takes minutes, not weeks. No new phones, no apps to learn, no IT guy.
It connects to the phone line you already have. Calls you don't answer roll over to ShopCallback instead of voicemail.
We train it on your hours, services, and prices. It talks in a voice so natural most callers never think twice.
Every call turns into a text or email: who called, what they wanted, what got booked — even synced to your shop software.
A sample call and the text the owner gets, while the detailer keeps polishing. This is an example conversation with example prices.
What the owner receives
New booking
Sam Rivera · Ford Explorer
Full interior detail (SUV)
Sat 10:00 AM
Callback: (555) 010-0191
Everything a good front-desk person does, without the sick days.
First ring, every time. Even at 2 a.m. on a Sunday.
“Can you fit me in Tuesday?” gets a yes and a time slot, not a voicemail.
Set up with your hours, services, and ballpark prices.
Name, number, vehicle, and what they want done — texted the moment they hang up.
“Do you do ceramic coating?” “How long does a full detail take?” Handled.
It only takes the calls you'd have missed anyway.
Customers get a text before their appointment, so they show up.
Calls the day before to confirm. You pick text, call, or both.
Starts in Spanish or Punjabi? It keeps up and books them in just the same.
Missed call calculator
Lost every month
$4,246
≈ $50,946 a year
ShopCallback costs less than one of those jobs.
Forget buying more ads. Just stop losing the calls you already get.
The stuff every shop owner asks us first.
It talks in a natural, human voice, and most people just get their question answered. If someone asks, it says straight up that it's the shop's automated receptionist looking after them until you're free.
It doesn't guess. It takes the customer's name, number, and question, tells them you'll call back, and texts you the details right away.
No. It connects to the phone line and number you already have, and setup takes minutes. Calls you don't pick up get forwarded to it, same as voicemail except useful.
Yes. Tell it your services, hours and how many slots you offer, and it can answer "how much for a full interior detail?", offer open times and book the job while your hands are full. You get a text with the customer's name, vehicle and the booking.
It asks what they're after, explains the services you've set up, and offers to book one. If they want something you haven't set up, such as a custom paint-correction job, it takes their name, number and details, and you call back with a price.
Yes. It can ask for the vehicle, for example make and model, and put it in the text it sends you, so you know whether it's a compact car or a three-row SUV before you call or confirm.
It takes a message with the customer's name, number and what they're asking, tells them you'll call back, and texts you right away. It doesn't guess about work in progress.
It speaks more than 30 languages. A customer can start the call in Spanish, Punjabi, or Mandarin and it follows right along, books them in, and texts you the details in English.
It can. Updates come by text or email, and bookings can sync with the calendar or shop management software you already run.
Depends on your shop and call volume. Email us. One message, no sales pitch, straight answer.
Leave your number and we'll call you back — usually same day — to set it up on your line. No sales pitch, no obligation.
Rather email? [email protected]
Call the demo and hear it for yourself. When you're ready, one email gets it set up for your shop.
Custom trained on your shop. Set up in minutes. You keep your number.
Also built for: Auto repair shops, Body shops, HVAC & plumbing, Salons & barbershops.